FAQs
Frequently Asked Questions (FAQ) – PerkyPicks
General
What products does PerkyPicks offer?
We offer a curated collection of premium kids' toys, learning products, and high-quality art paints, including DIY paint-by-number kits.
Are your products safe for kids?
Yes! All our kids' toys meet international safety standards and are made from child-safe materials.
Are the art paints beginner-friendly?
Absolutely. Our paints and DIY kits are perfect for beginners, hobby artists, and professionals.
How do I clean wooden toys?
Wipe gently with a soft damp cloth. Avoid soaking the toys in water to protect their durability.
Can I submit a product idea or suggestion?
Yes! Email your ideas to us at support@perkypicks.com.
Ordering
What payment methods do you accept?
We accept major debit/credit cards, UPI, Net Banking, and mobile wallet payments.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email/SMS to follow your package in real-time.
Can I change or cancel my order?
Changes or cancellations can be made within 2 hours of placing the order. Contact us immediately.
What is Shipping Protection?
Shipping Protection covers lost, stolen, or damaged-in-transit orders so you can claim a free replacement.
Shipping
What shipping options do you offer?
We offer Standard and Express shipping options at checkout.
How quickly do you ship orders?
Orders are processed and shipped within 24–48 hours.
Do you ship to APO or military addresses?
Yes, we support delivery to APO/FPO/DPO addresses.
Do you ship internationally?
Yes! PerkyPicks ships worldwide. Shipping rates vary by country.
Is Shipping Protection included?
You can add optional Shipping Protection at checkout for extra safety.
Returns
What is your return policy?
We offer a 7-day easy return policy on unused and unopened products.
There is a mistake with my order — what should I do?
If you received a wrong/damaged item, contact us immediately with your order number and photos. We will fix it ASAP.
How do I start my return?
Simply email us at returns@perkypicks.com with your order number to begin the return process.
